"They are amazing and have helped me so much, we found what causes my stomach problems, which is now under control, as they gave me so much knowledge to help me and my wife."
Specialist Care. Expert Team. Compassionately Delivered.
Allevia Endoscopy North Shore (previously known as MercyAscot Endoscopy) and Shakespeare Gastroenterology join in partnership as the Allevia GI Institute - expert team care delivered through an outpatient clinic and GI endoscopy day theatre. We raranga (weave) together generations of experience with a shared commitment to providing personalised, excellent, expert care for each patient we see.
Contact us at our new location
For our patients
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Understanding your needs
You'll be connected with leading specialists and nurses who take the time to listen, ensuring you receive high quality care for your unique symptoms and condition. We put our people, our patients and their families / whānau at the centre of all we do.
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Integrated expertise, holistic, patient-centred journey
We are a committed team that works effectively together, providing comprehensive assessments, diagnostic tests and treatment plans tailored to each person we have the privilege to work alongside.
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A caring hand, every step of the way
Our dedicated gastroenterology nurses are here to offer you guidance, communication, support, and encouragement. We are proud to be the only private GI practice in Aotearoa New Zealand providing this level of nursing support for patients.
For our referring doctors
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Simplified access to expert GI care
Refer with confidence to our comprehensive GI centre in one location. Our dedicated team covers all facets of gastroenterology, which means we can offer each referred patient a specialist best suited to them.
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From diagnosis to clear plans and comprehensive follow-up
We provide a continuum of care, partnering with you to support each patient from diagnosis through to treatment and management. We regard our colleagues in primary and secondary care as the expert practitioners they are. We always aim for high quality communication and collaboration to get the best possible outcomes for the patients we have the privilege of working alongside.
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A dedicated team
Our specialists work effectively together and collaborate regularly to provide timely and joined-up care for patients and referrers. Our practice nurses provide the support, communication and continuity that holds the whole team together. Nurses take the level of specialised care we are able to provide from good … to great.
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Holistic support for better patient outcomes
We pride ourselves on our collegial and functional relationships across the disciplines. Patients that need additional support are referred to specialists and allied health professionals that we know and trust, through established referral and communication pathways.
Your health is our priority
Valuing people / He tangata, he tangata, he tangata
We put our people, our patients and their families / whānau at the centre of all we do. We are a proudly diverse team, and work hard to respect the individuality of each person we meet.
Embracing innovation / Auaha
Better never stops. We build on success, reflect on our challenges, encourage evidence-based practice and embrace technology and innovation. We have the courage to develop creative solutions to achieve positive outcomes for all we serve.
Integrity / He toi whakairo he mana tangata
We always aim to communicate with honesty and transparency, to build relationships based on trust for our patients, our team and our community.
Open communication / Kōrero pono
We take the time to listen, talk and engage with each other, our patients and our referrers with openness, respect and honesty, including clear and timely written communication.
Valuing our relationship / Ngākau pono
We work in a co-operative and constructive way, recognising each other's expertise, as well as the expertise of everyone we work with. This includes our patients who we regard as experts, and teach us something new every day.
Transparency and accountability / Whakamārama
We recognise the accountabilities that we have as individuals, as professionals and as a team to our patients, team and our community.
Sustainability / Toitū
Environmental, business and workload sustainability and wellbeing remain at the heart of our Institute. We are in this for the long haul!